MONEY BACK GUARANTEE

All GlassOuse products offer a 15-days-trial period after the delivery date. You may request to return an item in the condition it was received if you change your mind.

To start a return process, simply send an inquiry email to support@glassouse.com in the following 15 days after you receive your package. A tracking number for the returning devices should be granted to GlassOuse officials after the initial refund request via email.

Even tough GlassOuse offers a full refund for the items, return shipping fee costs are covered by the buyer.

Your refund payment is done in 7 (seven) business days after the returning device is delivered in the condition it was received – without malfunction and defects.

Absolutely. But all returning devices should be without malfunction and defects for a full refund.