{"id":26878,"date":"2018-04-09T12:47:45","date_gmt":"2018-04-09T04:47:45","guid":{"rendered":"https:\/\/glassouse.com\/garantie-de-remboursement\/"},"modified":"2026-04-27T16:55:13","modified_gmt":"2026-04-27T08:55:13","slug":"garantie-de-remboursement","status":"publish","type":"page","link":"https:\/\/glassouse.com\/fr\/garantie-de-remboursement\/","title":{"rendered":"Garantie de remboursement"},"content":{"rendered":"

[vc_row row_height_percent=\u00a0\u00bb0″ overlay_alpha=\u00a0\u00bb50″ gutter_size=\u00a0\u00bb3″ column_width_percent=\u00a0\u00bb100″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ uncode_shortcode_id=\u00a0\u00bb144508″ css=\u00a0\u00bb.vc_custom_1649004907143{padding-bottom: 0px !important;}\u00a0\u00bb][vc_column column_width_percent=\u00a0\u00bb100″ gutter_size=\u00a0\u00bb3″ override_padding=\u00a0\u00bbyes\u00a0\u00bb column_padding=\u00a0\u00bb1″ overlay_alpha=\u00a0\u00bb50″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb0″ mobile_width=\u00a0\u00bb0″ width=\u00a0\u00bb1\/1″ uncode_shortcode_id=\u00a0\u00bb167546″ css=\u00a0\u00bb.vc_custom_1649004867867{padding-bottom: 0px !important;}\u00a0\u00bb][vc_single_image media=\u00a0\u00bb26880″ media_width_percent=\u00a0\u00bb100″ alignment=\u00a0\u00bbcenter\u00a0\u00bb uncode_shortcode_id=\u00a0\u00bb168334″][vc_column_text uncode_shortcode_id=\u00a0\u00bb998297″]<\/p>\n

\"\"[\/vc_column_text][vc_column_text uncode_shortcode_id=\u00a0\u00bb579978″]<\/p>\n

Tous les produits GlassOuse sont livr\u00e9s avec une p\u00e9riode d’essai de 15 jours.<\/h4>\n

Apr\u00e8s avoir effectu\u00e9 un achat sur le site web, si vous changez d’avis et d\u00e9cidez de renvoyer le produit dans les 15 jours (\u00e0 compter de la date de r\u00e9ception du produit), vous pouvez demander un retour et un remboursement.<\/p>\n

[\/vc_column_text][vc_column_text uncode_shortcode_id=\u00a0\u00bb195375″ css=\u00a0\u00bb.vc_custom_1650349700527{padding-bottom: 0px !important;}\u00a0\u00bb]<\/p>\n

Comment retourner et obtenir un remboursement<\/strong><\/h4>\n
    \n
  1. Contactez notre \u00e9quipe d’assistance par le biais du site web ou par courriel – support@glassouse.com.<\/a> Veuillez indiquer votre num\u00e9ro de commande et la raison du retour. <\/li>\n
  2. Notre \u00e9quipe vous renverra les instructions de retour. Suivez ces instructions et renvoyez le produit dans son emballage d’origine. Les frais de retour sont \u00e0 votre charge.
    \nNote :<\/strong> Veuillez vous assurer que le produit n’est pas endommag\u00e9 car aucun remboursement ne sera effectu\u00e9 pour des produits endommag\u00e9s.<\/li>\n
  3. Une fois les marchandises renvoy\u00e9es \u00e0 notre si\u00e8ge, nous proc\u00e9derons au retour dans un d\u00e9lai de 7 jours.<\/li>\n<\/ol>\n

    [\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=\u00a0\u00bb0″ overlay_alpha=\u00a0\u00bb50″ gutter_size=\u00a0\u00bb3″ column_width_percent=\u00a0\u00bb100″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ uncode_shortcode_id=\u00a0\u00bb420806″ css=\u00a0\u00bb.vc_custom_1649004922471{padding-top: 10px !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/1″][vc_accordion active_tab=\u00a0\u00bb0″][vc_accordion_tab title=\u00a0\u00bbEst-ce que GlassOuse a une politique de retour ?\u00a0\u00bb tab_id=\u00a0\u00bb083c16d9-ea7a-6″][vc_column_text]Tous les produits GlassOuse offrent une p\u00e9riode d’essai de 15 jours apr\u00e8s la date de livraison. Vous pouvez demander \u00e0 retourner un article dans l’\u00e9tat o\u00f9 vous l’avez re\u00e7u si vous changez d’avis.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=\u00a0\u00bbPuis-je retourner un article si je l'ai utilis\u00e9 ?\u00a0\u00bb tab_id=\u00a0\u00bbded89cbf-a994-7″][vc_column_text]Absolument. Mais tous les appareils retourn\u00e9s doivent \u00eatre exempts de dysfonctionnements et de d\u00e9fauts pour obtenir un remboursement complet.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=\u00a0\u00bbQui prend en charge les frais de retour ?\u00a0\u00bb tab_id=\u00a0\u00bb0928a723-1730-7″][vc_column_text]M\u00eame si GlassOuse offre un remboursement complet des articles, les frais de retour sont \u00e0 la charge de l’acheteur.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=\u00a0\u00bbQuand recevrai-je mon remboursement ?\u00a0\u00bb tab_id=\u00a0\u00bbdb439506-05f3-2″][vc_column_text]Le remboursement est effectu\u00e9 dans les 7 (sept) jours ouvrables suivant la livraison de l’appareil dans l’\u00e9tat dans lequel il a \u00e9t\u00e9 re\u00e7u – sans dysfonctionnement ni d\u00e9faut. Remarque – Le montant du remboursement ne comprend que le co\u00fbt de l’appareil et non les frais d’exp\u00e9dition.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=\u00a0\u00bb2″ column_padding=\u00a0\u00bb2″ title=\u00a0\u00bbY a-t-il des frais de remboursement ?\u00a0\u00bb tab_id=\u00a0\u00bb1650406264098-5-3″][vc_column_text uncode_shortcode_id=\u00a0\u00bb142636″]Nous proc\u00e9derons au remboursement de la totalit\u00e9 de la somme que vous avez vers\u00e9e. Cependant, environ 3,6 \u00e0 4 % du montant total du paiement sont d\u00e9duits par les syst\u00e8mes de paiement \u00e0 titre de frais. Par exemple, si vous avez pay\u00e9 100 $ lors de l’achat, vous recevrez environ 96 $.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    [vc_row row_height_percent=\u00a0\u00bb0″ overlay_alpha=\u00a0\u00bb50″ gutter_size=\u00a0\u00bb3″ column_width_percent=\u00a0\u00bb100″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ uncode_shortcode_id=\u00a0\u00bb144508″ css=\u00a0\u00bb.vc_custom_1649004907143{padding-bottom: 0px !important;}\u00a0\u00bb][vc_column column_width_percent=\u00a0\u00bb100″ gutter_size=\u00a0\u00bb3″ override_padding=\u00a0\u00bbyes\u00a0\u00bb column_padding=\u00a0\u00bb1″ overlay_alpha=\u00a0\u00bb50″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":24,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-26878","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nGarantie de remboursement - Glassouse Assistive Device<\/title>\n<meta name=\"description\" content=\"Essayez GlassOuse et la s\u00e9rie G-Switch pendant 15 jours avec le programme de garantie de remboursement. 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