{"id":26879,"date":"2018-04-09T12:47:45","date_gmt":"2018-04-09T04:47:45","guid":{"rendered":"https:\/\/glassouse.com\/garantia-de-devolucao-do-dinheiro\/"},"modified":"2026-04-27T16:55:14","modified_gmt":"2026-04-27T08:55:14","slug":"garantia-de-devolucao-do-dinheiro","status":"publish","type":"page","link":"https:\/\/glassouse.com\/pt-br\/garantia-de-devolucao-do-dinheiro\/","title":{"rendered":"Garantia de devolu\u00e7\u00e3o do dinheiro"},"content":{"rendered":"

[vc_row row_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”144508″ css=”.vc_custom_1649004907143{padding-bottom: 0px !important;}”][vc_column column_width_percent=”100″ gutter_size=”3″ override_padding=”yes” column_padding=”1″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”167546″ css=”.vc_custom_1649004867867{padding-bottom: 0px !important;}”][vc_single_image media=”26881″ media_width_percent=”100″ alignment=”center” uncode_shortcode_id=”168334″][vc_column_text uncode_shortcode_id=”998297″]<\/p>\n

\"\"[\/vc_column_text][vc_column_text uncode_shortcode_id=”579978″]<\/p>\n

Todos os produtos GlassOuse v\u00eam com um teste de 15 dias<\/h4>\n

Ap\u00f3s a compra no site, se voc\u00ea mudar de ideia e decidir devolver o produto no prazo de 15 dias (a partir do dia em que receber o produto), poder\u00e1 solicitar a devolu\u00e7\u00e3o e o reembolso.<\/p>\n

[\/vc_column_text][vc_column_text uncode_shortcode_id=”195375″ css=”.vc_custom_1650349700527{padding-bottom: 0px !important;}”]<\/p>\n

Como devolver e obter um reembolso<\/strong><\/h4>\n
    \n
  1. Entre em contato com nossa equipe de suporte pelo site ou por e-mail – support@glassouse.com.<\/a> Informe o n\u00famero do seu pedido e o motivo da devolu\u00e7\u00e3o. <\/li>\n
  2. Nossa equipe enviar\u00e1 a voc\u00ea as instru\u00e7\u00f5es de devolu\u00e7\u00e3o. Siga essas instru\u00e7\u00f5es e envie o produto de volta com a embalagem original. Voc\u00ea arcar\u00e1 com a taxa de envio da devolu\u00e7\u00e3o.
    \nObserva\u00e7\u00e3o:<\/strong> Certifique-se de que o produto n\u00e3o esteja danificado, pois n\u00e3o haver\u00e1 reembolso para mercadorias danificadas.<\/li>\n
  3. Assim que os produtos forem recebidos em nossa sede, iniciaremos a devolu\u00e7\u00e3o em 7 dias.<\/li>\n<\/ol>\n

    [\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”420806″ css=”.vc_custom_1649004922471{padding-top: 10px !important;}”][vc_column width=”1\/1″][vc_accordion active_tab=”0″][vc_accordion_tab title=”A GlassOuse tem uma pol\u00edtica de devolu\u00e7\u00e3o?” tab_id=”083c16d9-ea7a-6″][vc_column_text]Todos os produtos da GlassOuse oferecem um per\u00edodo de teste de 15 dias ap\u00f3s a data de entrega. Voc\u00ea pode solicitar a devolu\u00e7\u00e3o de um item na condi\u00e7\u00e3o em que foi recebido se mudar de ideia.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Posso devolver um item se eu o tiver usado?” tab_id=”ded89cbf-a994-7″][vc_column_text]Com certeza. No entanto, todos os dispositivos devolvidos devem estar sem avarias e defeitos para que voc\u00ea receba um reembolso total.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Quem paga pelo frete de devolu\u00e7\u00e3o?” tab_id=”0928a723-1730-7″][vc_column_text]Embora a GlassOuse ofere\u00e7a reembolso total dos itens, os custos de envio da devolu\u00e7\u00e3o s\u00e3o cobertos pelo comprador.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Quando receberei meu reembolso?” tab_id=”db439506-05f3-2″][vc_column_text]O pagamento do reembolso \u00e9 feito em 7 (sete) dias \u00fateis ap\u00f3s o dispositivo devolvido ser entregue na condi\u00e7\u00e3o em que foi recebido, sem avarias ou defeitos. Observa\u00e7\u00e3o – O valor do reembolso inclui apenas o custo do dispositivo e n\u00e3o a taxa de envio.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Existe uma taxa de reembolso?” tab_id=”1650406264098-5-3″][vc_column_text uncode_shortcode_id=”142636″]Iniciaremos um reembolso do valor total que voc\u00ea pagou. No entanto, cerca de 3,6 a 4% do pagamento total \u00e9 deduzido pelos sistemas de pagamento como uma taxa. Por exemplo, se voc\u00ea pagou US$ 100 durante a compra, receber\u00e1 cerca de US$ 96 de volta.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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